Chic Me Phone Numbers and Emails

Customer Service Number:

  • (213) 260-3334
Send Message

Customer Service:

  • +861 865 297 9763
    WhatsApp

Chic Me Emails:

Business Customer Service
Wholesale/DropShipping
Customer Service
Legal
Copyright Infringement Inquiries
Media
Affiliates
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How to Contact Chic Me Customer Service?

Most Popular Number:

(213) 260-3334
Total calls: 27 243 Issues resolved: 495 Last call: Mar 28, 2024

What Is Chic Me Customer Service Phone Number?

For questions about products and orders, Chic Me customer service offers to call (213) 260-3334. The U.S. phone number takes calls from Monday to Saturday 9:00 pm - 12:00 pm; 1:00 am - 6:00 am (EST). Follow the prompts that you get over the phone. When you reach a live representative, let them know about the problem you have. After that, the expert helps you walk through possible solutions.

The company also provides several phone numbers in China. You can reach Chic Me customer service number via WhatsApp at +861 865 297 9763.

How to Email Chic Me?

While the company offers online form for the quickest support, you can use Chic Me email. The average waiting time is 24 hours. Be patient, and be prepared to answer any questions and provide additional information that Chic Me support may need to assist you.

The company has dedicated email addresses for general customer service questions - support@chicme.com and support@chic-fusion.com. If you want to collaborate with Chic Me, you can reach them for business support via the following emails: affiliates@chicme.com, vipsupport@chicme.com, and business@chicme.com. Address your copyright Infringement inquiries to copyright@chicme.com.

How to Speak to a Live Person at Chic Me?

You can useChic Me live chat if you have any doubts before or after purchase. The Contact Us webpage contains the link to the chat box in the bottom right corner. There you can ask Chic Me customer service for help with a specific issue. If you're a member and you've not logged in automatically, click Sign In first. Then enter your email address and password.

Chic Me live chat is the primary method for responding to customer complaints and concerns. Chat with company online operators on service time, US EST 9:00 pm - 12:00 pm, 1:00 am - 6:00 am Monday to Saturday, except holidays.

How to Contact Chic Me via Social Media?

To contact Chic Me via Social media find their Facebook page as @ChicMefusion, @ChicMeOfficial on Pinterest, Instagram, and Twitter, and @chicme3706 on YouTube. Keep in mind that contacting Chic Me customer service this way may seldom result in a conversation. The company maintains an active social media presence, but they rarely respond to comments on their posts or direct posts in which they are tagged.

If you manage to start a dialogue with a Chic Me associate, you probably won’t receive personalized feedback. You could get a confirmation that your problem is being worked on or instructions to use the Chick Me Help Center.

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Contact Information

Chic Me Website:

Chic Me Help Center:

Corporate Office Address:

Geeko Singapore Pet. Ltd.
6 Raffles Quay #14 - 06
Singapore, Singapore 048580
Singapore

Other Info (opening hours):

Customer Service Hours:

Monday - Saturday: 9:00pm - 12:00pm;

1:00am - 6:00am (EST)

More contact details

Chic Me Customer Service Reviews

1.2 / 5
Bad
Tera M Pvl
Never recieved my order

If I could give a zero I would! I never received my order its been 2 months.

I sent several emails and got a response a few times that just said please wait longer thank you. Um no I need solutions or an answer on when my order will be here. They claimed its not their fault its the carrier which is highly unprofessional. I was refused a refund as well.

Its hard to get in contact and thay dont seem to care about customer service at all. This business is a scam and will steal your money do not give them your money unless you like being robbed!

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Guest-5602629
Not happy
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Well they credit me back but they wanted me to pay for shipping which is thats not fair if I want to pay for return label it will cost me half of the price they charged me

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Denice Rat
Help with a return

Very difficult 2 get a straight answer back never again will I shop with them all I wanted was a answer

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Nancy D Lmp
Unsatisfied customer.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.6

I received my outfit and shoes that I ordered. Within 24 hours of receiving them, I contacted ChicMe to make a full return as the quality was less than optimal and certainly not as pictured and the shoes were immediately uncomfortable and of poor quality.

It took multiple attempts for somebody to answer me and finally I got an email that says we will give you 10% off your order, Hows that sound?Thank you. They never responded again.

Their return policy states 100% satisfaction or full return if notified within a certain timeframe of receiving your item which I was well within the timeframe. Very displeased with the company products and the customer service.

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How Good is Chic Me's Customer Service?

Janssen Vua
Janssen Vua
Feels Disappointed | Mar 22, 2024

Not organized no customer service how can persons pay for there items got few an cannot get rest of item an there is no one to talk to about your stuff you bought with your hard earn working money I could never buy again worse company

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Triana Gki
Triana Gki
Feels Disappointed | Feb 29, 2024

I have tried to contact by chat at no availability. I keep getting sorry retry

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Leverett Stt
Leverett Stt
Feels Disappointed | Feb 21, 2024

It ony this time

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Erlinda L
Erlinda L
Feels Disappointed | Feb 20, 2024

New costumer so I don’t know yet

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Angella G Afk
Angella G Afk
Feels Disappointed | Feb 17, 2024

I have orders things and there was no delivery date I can not speak to no one I could never order from you again and if I know someone else going to order from you I will stop them

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Doyal Ozl
Doyal Ozl
Feels Disappointed | Feb 09, 2024

Not very satisfying

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Summary of Chic Me Customer Service Calls

32.2K TOTAL
CALLS
00:58 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chic Me?

Shipping and Delivery Question:

  • “Delivery issue”
  • “My order never arrived”
  • “My order is way behind your shipping date”

Request for Information Question:

  • “Order status”
  • “Checking on order”
  • “Representatives”

Return/ Replace Question:

  • “Inform them of recent item I am returning for a larger size”
  • “Return label”
  • “Want to return item”

Refund Question:

  • “Order was sent back due to wrong. ZIP Code would like a full refund.”
  • “I want a refund my order has not been processed yet”
  • “Full refund”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Want to cancel my order”
  • “To cancel an order”

Product/ Service Question:

  • “I made an order and paid and the sistem said I did not pay it but was discount from my card”
  • “Edit my order and change card details to pay”
  • “Because order as not come been 3weeks”

Payments and Charges Question:

  • “Coupon will not apply and it expire 3-26-24 first time customer”
  • “Charge address for my delivery”
  • “Payment method”

Staff Question:

  • “You all send a email to me at 9 last night and said contact customer service”
  • “Customer service”
  • “What kind of CUSTOMER SERVICE IS THIS”

Account Question:

  • “You guys are taking money out of my account every month when you guys shouldn't be. Shouldn't.”
  • “Call im paid off with my balance. So when i stared to reorder it was saying $50 dallors”
  • “Orders paid off yet still taking deleted from my bank account”

Cards Question:

  • “I place an order dont see it and my mony wad take. Frommy card”
  • “Why do you need the.picture of my ID and card?”
  • “Because I place An order with my Credit card on Temu lweb site with free shipping & Chic me took over & Charged me a 9.99 shipping fee I want my 9.9 9put back on my card now9”

Website/ Application Question:

  • “I ordered a blouse on your website over a year ago and never received it”
  • “It's been a month my order is still processing on your website. It said 5 to 7 days.”
  • “Per this site tracking it shows my order was delivered however I never received anything from this company and I don’t see anywhere to contact Chicme”

Employment Question:

  • “You guys are a job I want what I order or i will cancel payment”

Other Question:

  • “Order not appearing in app”
  • “My order hasn't moved since February 29,2024”
  • “My order”

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